Outage in Twilio

SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Orange Guinea

Resolved Minor

August 07, 2026 - Started about 7 hours ago - Lasted about 5 hours
Official incident page

Incident Report

Summary AI Generated

Twilio experienced SMS delivery failures lasting approximately 5.2 hours, affecting messages sent from a subset of Alphanumeric Sender IDs and Long Codes to Orange network subscribers in Guinea. The issue was identified and worked on by Twilio's team, with recovery observed before full resolution was confirmed. Service was restored and confirmed operating normally by August 7, 2026.

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Orange network subscribers in Guinea. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Components affected

Twilio SMS, Middle East & Africa

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More

Latest Updates ( sorted recent to last )

RESOLVED about 2 hours ago - at 08/07/2026 10:12PM

The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Senders and Long Codes to Orange network subscribers in Guinea is operating normally.

MONITORING about 4 hours ago - at 08/07/2026 08:26PM

We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Orange network subscribers in Guinea and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

MONITORING about 6 hours ago - at 08/07/2026 06:25PM

We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Orange network subscribers in Guinea and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED about 6 hours ago - at 08/07/2026 06:06PM

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Orange network subscribers in Guinea. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED about 7 hours ago - at 08/07/2026 05:05PM

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Orange network subscribers in Guinea. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 7 hours ago - at 08/07/2026 05:02PM

Latest Twilio outages

Voice Call Failures from Twilio Phone Numbers to Chile - about 8 hours ago

On Call Engineers are Investigating - about 9 hours ago

Voice Call Audio Quality Degradation from Network Subscribers to Twilio Colombia Landline Numbers - 1 day ago

SMS Delivery Delays from Twilio Phone Numbers to Lycamobile United Kingdom - 1 day ago

User Authentication Identity SNA Missing Redirects for Three in United Kingdom - 1 day ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook