Outage in Twilio
SMS Delivery Failures from Twilio to Malitel Mali
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery failures to Malitel network subscribers in Mali, affecting the SMS component in the Middle East & Africa region for approximately 10.5 hours. The team identified the root cause and began observing recovery, monitoring stability across multiple checkpoints before confirming full resolution. SMS delivery to Malitel subscribers is now operating normally.
Twilio customers may be experiencing SMS delivery failures from Twilio to Malitel network subscribers in Mali. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Middle East & AfricaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 11 hours ago - at 08/15/2026 09:01PM
The incident has been resolved and SMS delivery from Twilio to Malitel network subscribers in Mali is operating normally.
MONITORING
about 15 hours ago - at 08/15/2026 05:40PM
We have observed a recovery in SMS delivery from Twilio to Malitel network subscribers in Mali and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
MONITORING
about 19 hours ago - at 08/15/2026 01:40PM
We have observed a recovery in SMS delivery from Twilio to Malitel network subscribers in Mali and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
MONITORING
about 21 hours ago - at 08/15/2026 11:36AM
We have observed a recovery in SMS delivery from Twilio to Malitel network subscribers in Mali and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 22 hours ago - at 08/15/2026 10:34AM
Twilio customers may be experiencing SMS delivery failures from Twilio to Malitel network subscribers in Mali. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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