Outage in Twilio
SMS Delivery Delays from Twilio to Free Caraibe France
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery delays affecting messages sent to Free Caraibe network subscribers in Martinique, France, lasting approximately 19 hours. The cause was identified and Twilio worked to restore service, observing initial recovery signs before confirming full resolution. SMS delivery to Free Caraibe subscribers is now operating normally.
Twilio customers may be experiencing SMS delivery delays from Twilio to Free Caraibe network subscribers in Martinique. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, EuropeTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 4 hours ago - at 08/18/2026 07:49PM
The incident has been resolved and SMS delivery from Twilio to Free Caraibe network subscribers in France is operating normally.
MONITORING
about 7 hours ago - at 08/18/2026 04:25PM
We have observed a recovery in SMS delivery from Twilio to Free Caraibe network subscribers in France and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
MONITORING
about 9 hours ago - at 08/18/2026 02:17PM
We have observed a recovery in SMS delivery from Twilio to Free Caraibe network subscribers in France and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 15 hours ago - at 08/18/2026 08:24AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Free Caraibe network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
IDENTIFIED
about 19 hours ago - at 08/18/2026 04:18AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Free Caraibe network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
IDENTIFIED
about 21 hours ago - at 08/18/2026 02:17AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Free Caraibe network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 22 hours ago - at 08/18/2026 01:17AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Free Caraibe network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
IDENTIFIED
about 23 hours ago - at 08/18/2026 12:38AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Free Caraibe network subscribers in Martinique. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
about 23 hours ago - at 08/18/2026 12:33AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Free Caraibe network subscribers in Martinique. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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