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Outage in Twilio

SMS Delivery Delays from Twilio to Mobile Oman

Resolved Minor
August 22, 2026 - Started about 19 hours ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Twilio experienced SMS delivery delays to mobile network subscribers in Oman, affecting the SMS service in the Middle East & Africa region for approximately 3.3 hours. The cause was identified and addressed, with recovery observed before full resolution was confirmed. The incident was fully resolved with SMS delivery returning to normal operation.

Twilio customers may be experiencing SMS delivery delays from Twilio to Mobile network subscribers in Oman. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Middle East & Africa

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Latest Updates ( sorted recent to last )
RESOLVED about 16 hours ago - at 08/22/2026 08:31AM

The incident has been resolved and SMS delivery from Twilio to Mobile network subscribers in Oman is operating normally.

MONITORING about 18 hours ago - at 08/22/2026 06:25AM

We have observed a recovery in SMS delivery from Twilio to Mobile network subscribers in Oman and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED about 19 hours ago - at 08/22/2026 05:24AM

Twilio customers may be experiencing SMS delivery delays from Twilio to Mobile network subscribers in Oman. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 19 hours ago - at 08/22/2026 05:15AM

Twilio customers may be experiencing SMS delivery delays from Twilio to Mobile network subscribers in Oman. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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