Outage in Twilio
SMS Delivery Delays from Twilio to H3G United Kingdom
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery delays affecting messages sent to H3G network subscribers in the United Kingdom, lasting approximately 6.7 hours. The issue impacted Twilio customers relying on SMS delivery to H3G recipients in the region. Recovery was observed before full resolution was confirmed, with service returning to normal operation by September 17, 2026.
Twilio customers may be experiencing SMS delivery delays from Twilio to H3G network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, EuropeTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 10 hours ago - at 09/17/2026 04:20PM
The incident has been resolved and SMS delivery from Twilio to H3G network subscribers in the United Kingdom is operating normally.
MONITORING
about 12 hours ago - at 09/17/2026 02:16PM
We have observed a recovery in SMS delivery from Twilio to H3G network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 13 hours ago - at 09/17/2026 12:49PM
Twilio customers may be experiencing SMS delivery delays from Twilio to H3G network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
INVESTIGATING
about 15 hours ago - at 09/17/2026 10:43AM
Twilio customers may be experiencing SMS delivery delays from Twilio to H3G network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 16 hours ago - at 09/17/2026 09:43AM
Twilio customers may be experiencing SMS delivery delays from Twilio to H3G network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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