Outage in Twilio
Delayed Intelligent Alerts Notifications and Stale Alert History in Console
Resolved MinorIncident Report
Summary AI Generated
Twilio's Intelligent Alerts experienced a roughly 1-hour incident where alert notifications for messaging metric anomalies were delayed and alert history in the Console displayed stale data. The issue affected the timely delivery of anomaly notifications and the accuracy of activity shown in the Twilio Console. Recovery was observed and the situation was actively monitored until resolution.
Our monitoring systems have detected a potential issue with Twilio Alerts. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Components affected
Twilio Intelligent AlertsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
about 15 hours ago - at 09/22/2026 12:33AM
We are seeing a recovery on the issue affecting Intelligent Alerts. Alert notifications for messaging metric anomalies may be delivered later than expected. Alert history displayed in the Console may also not reflect recent activity. Our team is actively monitoring. We will provide an update in 30 minutes as more information becomes available.
INVESTIGATING
about 16 hours ago - at 09/22/2026 12:06AM
We are currently experiencing an issue affecting Intelligent Alerts. Alert notifications for messaging metric anomalies may be delivered later than expected. Alert history displayed in the Console may also not reflect recent activity. Our team is actively investigating. We will provide an update in 1 hour as more information becomes available.
INVESTIGATING
about 16 hours ago - at 09/21/2026 11:54PM
Our monitoring systems have detected a potential issue with Twilio Alerts. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
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