Outage in Twilio
Messaging Webhook Delays
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced a 53-minute incident where Messaging webhooks in the US1 region were delayed by up to 10 minutes for message status updates and delivery status callbacks. The issue was identified and resolved, with webhook processing returning to normal before the incident was formally closed.
We are investigating an issue with Messaging webhooks. Users may experience delays of up to 10 minutes receiving message status webhooks. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio OtherTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 16 hours ago - at 09/22/2026 08:14PM
Messaging webhooks have returned to normal processing times in US1.
MONITORING
about 17 hours ago - at 09/22/2026 07:33PM
We have resolved the issue causing delayed Messaging webhooks for message status updates. Delivery status callbacks are processing as expected. We are continuing to monitor.
INVESTIGATING
about 17 hours ago - at 09/22/2026 07:23PM
We are investigating an issue with Messaging webhooks. Users may experience delays of up to 10 minutes receiving message status webhooks. We will provide another update in 1 hour or as soon as more information becomes available.
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