Outage in Twilio
SMS Delivery Delays from Twilio to Rain South Africa and Orange Niger
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery delays affecting messages sent to Rain network subscribers in South Africa and Orange network subscribers in Niger, lasting approximately 2.6 hours. The issue impacted the Middle East & Africa SMS region and was investigated by Twilio's team. Recovery was observed during the incident, and service was fully restored to normal operation by resolution.
Twilio customers may be experiencing SMS delivery delays from Twilio to Rain network subscribers in South Africa and Orange network subscribers in Niger. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Middle East & AfricaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 16 hours ago - at 10/06/2026 10:52AM
The incident has been resolved and SMS delivery from Twilio to Rain network subscribers in South Africa and Orange network subscribers in Niger is operating normally.
MONITORING
about 18 hours ago - at 10/06/2026 09:06AM
We have observed a recovery in SMS delivery from Twilio to Rain network subscribers in South Africa and Orange network subscribers in Niger and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 19 hours ago - at 10/06/2026 08:21AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Rain network subscribers in South Africa and Orange network subscribers in Niger. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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