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Outage in Twilio

SMS and MMS Delivery Delays and Delivery Receipt Delays between Twilio and AT&T in the United States

Resolved Minor
October 07, 2026 - Started about 6 hours ago - Lasted about 6 hours
Official incident page

Incident Report

Summary AI Generated

Twilio experienced a 6-hour incident affecting SMS and MMS delivery and delivery receipts between Twilio and AT&T subscribers across North America, impacting Long Code, Short Code, and Toll-Free messaging. The issue caused delivery delays and failures for Twilio customers sending to AT&T network subscribers in the United States. Twilio identified the root cause, implemented a fix, and confirmed full resolution after a monitoring period.

Twilio customers may be experiencing SMS delivery delays between Twilio and AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 18 minutes ago - at 10/07/2026 12:16PM

The incident has been resolved and SMS and MMS delivery between Twilio and AT&T network subscribers in the United States are operating normally.

MONITORING about 2 hours ago - at 10/07/2026 10:08AM

We have observed a recovery in SMS and MMS delivery between Twilio and AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED about 3 hours ago - at 10/07/2026 09:10AM

Twilio customers may be experiencing SMS and MMS delivery delays and delivery receipt delays between Twilio and AT&T network in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 5 hours ago - at 10/07/2026 07:22AM

Twilio customers may be experiencing SMS delivery delays and delivery failures between Twilio and AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 6 hours ago - at 10/07/2026 06:53AM

Twilio customers may be experiencing SMS and MMS delivery delays and delivery failures between Twilio and AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 6 hours ago - at 10/07/2026 06:19AM

Twilio customers may be experiencing SMS delivery delays between Twilio and AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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