Outage in Twilio
5300 Errors on Singapore Client Edge
Resolved MinorIncident Report
Summary AI Generated
Twilio's Singapore Client Edge experienced a 5.1-hour incident where customers received 53000 errors causing unregistered events, affecting Client Web components across US1, AU1, and IE1 regions. The issue was first observed and reported by multiple customers before engineers began investigating. The incident was resolved after the errors ceased, with a monitoring period to confirm full service recovery.
Multiple customers have reported that they are receiving 53000 errors on the Singapore edge client causing unregistered events. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
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Latest Updates ( sorted recent to last )
RESOLVED
about 5 hours ago - at 10/17/2026 10:11PM
We are no longer observing the issue with 53000 errors on the Singapore edge client causing unregistered events. This incident has been resolved.
MONITORING
about 5 hours ago - at 10/17/2026 09:39PM
We are no longer observing the issue with 53000 errors on the Singapore edge client causing unregistered events. Our engineering teams are continuing to monitor to ensure full service recovery. We will provide another update in 2 hours or as soon as more information becomes available.
MONITORING
about 6 hours ago - at 10/17/2026 08:36PM
We are no longer observing the issue with 53000 errors on the Singapore edge client causing unregistered events. Our engineering teams are continuing to monitor to ensure full service recovery. We will provide another update in 1 hour or as soon as more information becomes available.
MONITORING
about 6 hours ago - at 10/17/2026 08:21PM
We are no longer observing the issue with 53000 errors on the Singapore edge client causing unregistered events. Our engineering teams are continuing to monitor to ensure full service recovery. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
about 7 hours ago - at 10/17/2026 07:23PM
We are no longer observing the issue with 53000 errors on the Singapore edge client causing unregistered events, our engineering teams are still investigating the root cause. We expect to provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
about 9 hours ago - at 10/17/2026 06:21PM
We are currently investigating an issue with 53000 errors on the Singapore edge client causing unregistered events. We expect to provide another update in 1 hour or as soon as more information becomes available
INVESTIGATING
about 9 hours ago - at 10/17/2026 05:51PM
We are currently investigating an issue with 53000 errors on the Singapore edge client causing unregistered events. We expect to provide another update in 30 minutes or as soon as more information becomes available
INVESTIGATING
about 10 hours ago - at 10/17/2026 05:07PM
Multiple customers have reported that they are receiving 53000 errors on the Singapore edge client causing unregistered events. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
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