Outage in Twilio
Delayed A2P Campaign Approvals
Resolved MinorIncident Report
Summary AI Generated
Twilio's A2P 10DLC campaign approval system experienced a 5.6-hour incident where recently approved campaigns were stuck in an "in-progress" state and failed to transition to "approved," affecting SMS messaging services. Engineers investigated and addressed the issue, restoring normal campaign approval processing. The incident was fully resolved after approximately 5.6 hours, with A2P 10DLC campaign status confirmed as operating normally.
Our monitoring systems have detected a potential issue with A2P Campaign approvals. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Components affected
Twilio SMSTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
about 11 hours ago - at 10/16/2026 11:00PM
The issue delaying campaign approvals has been resolved and A2P 10DLC campaign status is operating normally at this time.
MONITORING
about 12 hours ago - at 10/16/2026 10:32PM
A2P 10DLC campaign status is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
IDENTIFIED
about 14 hours ago - at 10/16/2026 08:30PM
Our engineering team is continuing to address an issue that is preventing recently approved Campaigns from transitioning from an in-progress to approved state. We will provide another update in 4 hours, or as soon as more information becomes available.
IDENTIFIED
about 16 hours ago - at 10/16/2026 06:33PM
Our engineering team is continuing to address an issue that is preventing recently approved Campaigns from transitioning from an in-progress to approved state. We will provide another update in 2 hours, or as soon as more information becomes available.
INVESTIGATING
about 17 hours ago - at 10/16/2026 05:33PM
Our engineering team has identified an issue that is preventing recently approved Campaigns from transitioning from an in-progress to approved state. We will provide another update in 1 hour, or as soon as more information becomes available.
INVESTIGATING
about 17 hours ago - at 10/16/2026 05:24PM
Our monitoring systems have detected a potential issue with A2P Campaign approvals. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Latest Twilio outages
On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console - about 11 hours ago
SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia - about 13 hours ago
SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic - about 17 hours ago
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States - about 18 hours ago
SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil - about 20 hours ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
