Outage in Twilio
SMS Delivery Delays from Twilio to Algar Telecom Brazil
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery delays affecting messages sent to Algar Telecom network subscribers in Brazil, lasting approximately 5.4 hours. The incident impacted Twilio's SMS service across Latin America, with the root cause identified during the investigation. Service recovered and was confirmed fully resolved following a monitoring period.
Twilio customers may be experiencing SMS delivery delays from Twilio to Algar Telecom network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin AmericaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 11/04/2026 09:21PM
The incident has been resolved and SMS delivery from Twilio to Algar Telecom network subscribers in Brazil is operating normally.
MONITORING
1 day ago - at 11/04/2026 07:12PM
We have observed a recovery in SMS delivery from Twilio to Algar Telecom network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
1 day ago - at 11/04/2026 05:07PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Algar Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
1 day ago - at 11/04/2026 04:06PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Algar Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
1 day ago - at 11/04/2026 04:02PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Algar Telecom network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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