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Outage in Twilio

SMS Delivery Failures from Twilio to Lycamobile France

Resolved Minor
November 05, 2026 - Started about 7 hours ago - Lasted about 5 hours
Official incident page

Incident Report

Summary AI Generated

Twilio experienced SMS delivery failures affecting messages sent to Lycamobile network subscribers in France. The issue lasted approximately 4.9 hours before the team identified the root cause and implemented a fix. Service was fully restored and confirmed operating normally following a monitoring period.

Twilio customers may be experiencing SMS delivery failures from Twilio to Lycamobile network subscribers in France. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Europe

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Latest Updates ( sorted recent to last )
RESOLVED about 3 hours ago - at 11/06/2026 01:17AM

The incident has been resolved and SMS delivery from Twilio Phone Numbers to Lycamobile network subscribers in France is operating normally.

MONITORING about 4 hours ago - at 11/05/2026 11:30PM

We have observed a recovery in SMS delivery from Twilio to Lycamobile network subscribers in France and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED about 6 hours ago - at 11/05/2026 09:29PM

Twilio customers may be experiencing SMS delivery failures from Twilio to Lycamobile network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED about 7 hours ago - at 11/05/2026 08:28PM

Twilio customers may be experiencing SMS delivery failures from Twilio to Lycamobile network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 7 hours ago - at 11/05/2026 08:25PM

Twilio customers may be experiencing SMS delivery failures from Twilio to Lycamobile network subscribers in France. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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