Outage in Twilio
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in India
Resolved MinorIncident Report
Summary AI Generated
SMS delivery receipt delays affected a subset of Twilio Short Codes sending to multiple carrier networks in India, with messages still being delivered but confirmation receipts failing to return promptly. The issue impacted Twilio's SMS and APAC components for approximately 51 minutes. The incident was resolved and delivery receipts returned to normal operation.
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in India. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, APACTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 20 hours ago - at 11/13/2026 05:55AM
The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to network subscribers on affected networks in India are operating normally.
INVESTIGATING
about 21 hours ago - at 11/13/2026 05:08AM
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in India. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
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