Twingate Outage History

Twingate experienced a major service incident lasting 8.1 hours that affected MFA, Authorization, Connector Heartbeat, and Authentication components. The issue was traced to their cloud provider and was resolved after 8 hours, with the team continuing to monitor system metrics which returned to normal operating levels. A comprehensive incident report will be published once the cloud provider completes their investigation into the root cause.

Twingate's relay443 service experienced a major outage affecting Americas, EMEA, and APAC relays for 2.2 hours. These specialized relays provide connectivity over port 443 and are used by a subset of customers, so the majority of users were unaffected. The issue was identified and resolved with a fix rollout that restored full functionality to the relay443 service.