Outage in Tyro Service for Partners

Reporting Issues

Resolved Major
August 14, 2023 - Started over 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

Reporting for transactions via Tyro EFTPOS machines, Tyro Portal and Tyro App is currently unavailable. The team are working on a fix and we'll provide updates at status.tyro.com when resolved. Please feel free to use this information if you’re receiving enquiries from merchants and encourage them to visit status.tyro.com for updates.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/15/2023 01:37AM

The reporting issue is now resolved. All payment transactions should now be visible via Tyro EFTPOS machines, Tyro Portal and Tyro App.
We’re very sorry for any inconvenience caused.

Please feel free to use this information if you’re receiving enquiries from merchants and encourage them to visit status.tyro.com for updates.

INVESTIGATING over 1 year ago - at 08/14/2023 10:28PM

Reporting for transactions via Tyro EFTPOS machines, Tyro Portal and Tyro App is currently unavailable. The team are working on a fix and we'll provide updates at status.tyro.com when resolved.

Please feel free to use this information if you’re receiving enquiries from merchants and encourage them to visit status.tyro.com for updates.

Latest Tyro Service for Partners outages

3G Network Shutdown - about 2 months ago
Activation & Pairing - 8 months ago
Partial settlement notice - about 1 year ago
Wi-FI connectivity - about 1 year ago

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