Outage in Tyro Service for Partners

Tyro Customer Support

Resolved Minor
September 22, 2023 - Started about 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We are aware that customers may be experiencing issues when trying to call Tyro's 1300 00 TYRO Customer Support line. Our team is urgently working on a fix. If you receive any calls from merchants, please let them know that if they require immediate assistance, to please either email cs@tyro.com with the subject "Urgent support", send us a DM via our facebook page or contact us via the Tyro Health Customer Support line on 1300 01 TYRO. We apologise for any inconvenience being experienced and will provide updates as available.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/22/2023 06:27AM

Resolved: Tyro's Customer Support line is available again and customers are able to get in touch by calling 1300 00 TYRO. We apologise for any inconvenience experienced.

IDENTIFIED about 1 year ago - at 09/22/2023 05:56AM

We are aware that customers may be experiencing issues when trying to call Tyro's 1300 00 TYRO Customer Support line. Our team is urgently working on a fix.

If you receive any calls from merchants, please let them know that if they require immediate assistance, to please either email cs@tyro.com with the subject "Urgent support", send us a DM via our facebook page or contact us via the Tyro Health Customer Support line on 1300 01 TYRO.

We apologise for any inconvenience being experienced and will provide updates as available.

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