Tyro experienced a ~4-hour incident where reconciliation reports and settlement report data were delayed or unavailable. Settlement processing was unaffected throughout. The issue was resolved, with all delayed data restored and reports made accessible again.
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This issue has now been resolved. Reports and reconciliation data are available again, and any delayed data should now be up to date. Settlement was not impacted at any point during this incident.
Thank you for your patience and understanding.
We’re aware of an issue causing some reports or reconciliation data to be delayed or unavailable. Our team is working to resolve this as quickly as possible and we’ll continue to share updates. Please note settlement is not impacted.
We’re sorry for the inconvenience.
We are currently investigating this issue.
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