Outage in Tyro
Private Health Claiming Issues
Resolved MinorIncident Report
Summary AI Generated
## Tyro – Private Health Claiming Incident Summary Tyro's Healthpoint service experienced a 73-hour incident where private health claiming failed intermittently on Yomani and Yoximo EFTPOS terminals, specifically affecting digital card users with error **"9110 – Transaction failed."** Physical health fund cards were unaffected and used as a workaround during the outage. The issue has since been fully resolved with service returned to normal.
We're currently investigating an issue affecting private health claiming on Tyro EFTPOS terminals, primarily impacting digital card users. You may intermittently encounter error "9110 – Transaction failed. Try again. We will continue to provide updates as they become available.
We’re sorry for the inconvenience caused.
Components affected
Tyro HealthpointTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 11/02/2026 01:12AM
The issue affecting some Healthpoint claiming transactions is now resolved and is no longer impacting customers. Service has returned to normal. We’re sorry for the inconvenience caused.
IDENTIFIED
16 days ago - at 10/30/2026 06:40AM
We have identified an issue with private health claiming. The issue appears to be isolated to digital card claiming on Yomani and Yoximo EFTPOS machines. Where possible, please ask customers to use their physical healthfund card.
We’re sorry for the inconvenience caused
INVESTIGATING
16 days ago - at 10/30/2026 02:45AM
Update: We are continuing to investigate the issue with private health claiming. The issue appears to be isolated to digital card claiming on Yomani and Yoximo EFTPOS machines. Where possible, please ask customers to use their physical healthfund card.
We’re sorry for the inconvenience caused
INVESTIGATING
16 days ago - at 10/29/2026 11:55PM
We're currently investigating an issue affecting private health claiming on Tyro EFTPOS terminals, primarily impacting digital card users. You may intermittently encounter error "9110 – Transaction failed. Try again. We will continue to provide updates as they become available.
We’re sorry for the inconvenience caused.
Latest Tyro outages
Possible system issues - 2 days ago
Possible system issues - 9 days ago
Possible system issues - 16 days ago
Reporting delay - about 1 month ago
Possible system issues - about 1 month ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
