Tyro Outage History

Tyro experienced an issue that prevented some customers from processing eftpos transactions, affecting the Transaction Processing Systems for 5.8 hours. Customers were advised to use alternative cards as a workaround during the incident. The issue, which was outside of Tyro's control, has been resolved.

Tyro experienced a minor service incident that lasted 57 minutes on April 21st, 2026. The company investigated possible system issues but no specific details about affected services or user impact were disclosed. The incident has been resolved.

Tyro experienced a minor service incident that lasted 18 minutes on April 16, 2026. The company investigated possible system issues affecting their service. The incident was resolved after the investigation period concluded.

Tyro experienced a 14-hour service incident that prevented some customers from accessing the Banking App and Web Banking. The issue was identified and required affected users to reset their passwords as part of the resolution process. The incident was fully resolved with systems returning to normal operation.

Tyro experienced banking access issues that prevented some customers from accessing the Banking App and Web Banking for 5.4 hours. The incident affected the Tyro App component and has been resolved. Users who were impacted need to reset their passwords to regain access.

Tyro experienced a minor service incident that lasted 14 minutes on March 23, 2026. The company investigated possible system issues during this time. The incident was resolved after the brief investigation period.

Tyro experienced a minor system issue that was identified and investigated by their technical team. The incident lasted 45 minutes and affected their systems operations. The issue was resolved after investigation and monitoring.

Tyro experienced delays with bank account transfers, including settlement allocations, affecting the Tyro App for 7.3 hours. The issue was identified and investigated as a priority, with transfers being processed during the delay period. The transfer delays were resolved and all pending transfers were successfully processed.

American Express funded settlements were delayed from Thursday March 5 to Monday March 9, affecting Tyro's settlement processing for 43.3 hours. Tyro worked with American Express to resolve the issue, with outstanding funds included in Tuesday March 10's settlement.

Tyro experienced possible system issues that lasted 9.1 hours. The company investigated the incident, which was classified as a minor service disruption. No specific details about affected services or resolution were provided in the available information.