Outage in ubank

Issues with card payments

Resolved Minor
October 13, 2022 - Started about 3 years ago - Lasted about 6 hours
Official incident page

Incident Report

We have identified an issue with some card payments. Some card payments may be intermittently declined.We are working to resolve the issue and we’ll update this page the second it’s fixed.
Components affected
ubank Card payments
Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 10/14/2022 08:10AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 3 years ago - at 10/14/2022 04:05AM

We have identified an issue with some card payments. Some card payments may be intermittently declined and cards do not appear in the app. We are working to resolve the issue and we’ll update this page the second it’s fixed.

IDENTIFIED about 3 years ago - at 10/14/2022 02:34AM

We have identified an issue with some card payments. Some card payments may be intermittently declined.We are working to resolve the issue and we’ll update this page the second it’s fixed.

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