Outage in ubank

Our call centre’s unavailable right now

Resolved Major
May 29, 2023 - Started about 2 years ago - Lasted about 4 hours
Official incident page

IsDown continuously monitors the ubank status page and multiple sources to provide up-to-date information. Check back with us for the latest ubank uptime status.

Outage Details

One of our technology providers is currently down, which means we’re unable to take calls at this time. We’ve escalated the issue and are working with them to resolve it as soon as possible. We’re sorry for any inconvenience.
Components affected
ubank Call centre
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 05/29/2023 10:34AM

This incident has been resolved.

MONITORING about 2 years ago - at 05/29/2023 08:47AM

We are continuing to monitor for any further issues.

MONITORING about 2 years ago - at 05/29/2023 06:48AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 years ago - at 05/29/2023 06:44AM

One of our technology providers is currently down, which means we’re unable to take calls at this time. We’ve escalated the issue and are working with them to resolve it as soon as possible. We’re sorry for any inconvenience.

Latest ubank outages

Cards are unavailable - about 1 year ago

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