Outage in UBC
Intermittent issues with incoming calls to non-VoIP phone numbers April 24, 2025
Resolved Minor
Need to monitor UBC outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including UBC, and never miss an outage again.
Start Free Trial
Outage Details
Callers dialing in to UBC's non-VoIP phone numbers may experience a dropped call or be presented with a message that the number they are dialing could not be reached. The issue is intermittent, and redialing the UBC phone number may result in a successful connection.
All outgoing calls are not affected. Incoming calls to VoIP phones/numbers are also not affected.
UBC IT technicians are engaged with the vendor and they are actively working to resolve the issue.
Next update to be provided at 22:00.
Components affected
UBC Telephone Service - VancouverLatest Updates ( sorted recent to last )
RESOLVED
18 days ago - at 05/16/2025 01:56AM
This incident has been resolved.
MONITORING
about 1 month ago - at 04/26/2025 05:10AM
UBC IT has worked with its vendors and the inbound calling issue to non-VoiP UBC phones has been resolved as of 17:57. Technicians will continue to monitor the Voice service for stability through the weekend.
INVESTIGATING
about 1 month ago - at 04/25/2025 11:21PM
Callers dialing in to UBC's non-VoIP phone numbers may experience a dropped call or be presented with a message that the number they are dialing could not be reached. The issue is intermittent, and redialing the UBC phone number may result in a successful connection.
All outgoing calls are not affected. Incoming calls to VoIP phones/numbers are also not affected.
UBC IT technicians are engaged with the vendor and they are actively working to resolve the issue.
Next update to be provided at 22:00.
Latest UBC outages
MATLAB Unavailable, May 22, 2025, 13:30 PT - 11 days ago
ServiceNow email processing issue - 11 days ago
Intermittent FASmail Issues, May 5, 2025 13:45 PT - 28 days ago
Be the first to know when UBC and other third-party services go down
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4200 services available
Integrations with
