Outage in UBC

UBC Okanagan Network Outage, June 02, 2025

Resolved Major
June 02, 2025 - Started 10 days ago - Lasted 2 days
Official incident page

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Outage Details

UBC Okanagan is currently experiencing a network outage. Technicians are currently investigating the issue and will post an update as more information is available.
Components affected
UBC Network - Okanagan
Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 06/04/2025 06:26PM

Technicians conducted maintenance yesterday evening to resolve the problem and we have resumed regular network operations.

MONITORING 9 days ago - at 06/03/2025 03:12PM

Network remains stable and technicians are continuing to monitor and work with our vendor to determine root cause.

Update: Technicians will be performing maintenance to correct the issue. A short disruption of internet services will occur between 21:00 - 21:30 PT affecting Internet access at UBCO. Internal campus systems and telephones will remain operational. Inter-campus network services, along with UBC Visitor and Eduroam wireless services will remain operational.

Thank you for your patience and understanding.

The next update will be provided at 22:00 PT.

MONITORING 10 days ago - at 06/03/2025 04:23AM

The network has remained stable throughout the evening. Our teams continue to monitor the situation closely and work with our vendor support to resolve. While no further disruptions are expected, users may notice intermittent internet connectivity. The next update will be provided at 08:30 PT on June 3rd.

MONITORING 10 days ago - at 06/03/2025 02:21AM

The network has remained stable throughout the afternoon. Our teams continue to monitor the situation closely. While no further disruptions are expected, users may notice intermittent internet connectivity.

Thank you for your patience and understanding.

Our next scheduled update will be at 21:30 PT.

MONITORING 10 days ago - at 06/02/2025 06:03PM

The network has remained stable throughout the afternoon. Our teams continue to monitor the situation closely. While no further disruptions are expected, users may notice intermittent internet connectivity.

Thank you for your patience and understanding.

Our next scheduled update will be at 19:30 PT.

MONITORING 10 days ago - at 06/02/2025 06:02PM

Earlier today, we experienced intermittent network connectivity issues affecting UBC Okanagan campus.

Our teams continue to monitor the situation closely. While no further disruptions are expected, users may notice intermittent internet connectivity.

Thank you for your patience and understanding.

Our next scheduled update will be at 14:00 PT.

MONITORING 10 days ago - at 06/02/2025 04:59PM

Outage has recovered.

INVESTIGATING 10 days ago - at 06/02/2025 04:30PM

UBC Okanagan is currently experiencing a network outage. Technicians are currently investigating the issue and will post an update as more information is available.

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