Outage in UBC

TouchNet Checkout (Housing Payments) Impacted by Google Cloud Platform Outage - June 12, 2025

Resolved Minor

June 12, 2025 - Started 10 months ago - Lasted about 2 hours
Official incident page

Incident Report

There has been a service disruption for the entire Google Cloud Platform (GCP), which impacts several TouchNet applications. You can follow the latest updates here: https://go.touchnet.com/e/652093/-/sf873/1195983179/h/6GXd_mfee2V3-vzjcTbAuzkygbZfffmCJejylw9hE0c During this outage, there may be intermittent delays and issues using TouchNet products.

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 06/12/2025 11:10PM

The service disruption for the entire Google Cloud Platform (GCP) has been resolved and functionality has been restored.

INVESTIGATING 10 months ago - at 06/12/2025 08:47PM

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