Outage in UBC

Workday Student Communications Tool – students missing from class rosters

Resolved Major

September 29, 2026 - Started 9 days ago - Lasted 1 day
Official incident page

Incident Report

Some students are currently missing from class rosters in the Student Communications Tool in Workday due to a technical issue. As a result, instructors may be unable to send communications through the tool to their entire class roster. The issue is being investigated, and teams are working to resolve it as quickly as possible. We apologize for the inconvenience. An update will be posted as soon as more information or a resolution is available.

Components affected

UBC Workday

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Latest Updates ( sorted recent to last )

RESOLVED 7 days ago - at 10/01/2026 05:28PM

This issue has been resolved. Instructors should now be able to see their entire class roster when using the Student Communications Tool. We will continue to monitor.

Please reach out to the Integrated Service Centre for questions and support.

INVESTIGATING 9 days ago - at 09/29/2026 11:41PM

Some students are currently missing from class rosters in the Student Communications Tool in Workday due to a technical issue. As a result, instructors may be unable to send communications through the tool to their entire class roster.

The issue is being investigated, and teams are working to resolve it as quickly as possible. We apologize for the inconvenience. An update will be posted as soon as more information or a resolution is available.

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