Outage in UC San Diego

Talkdesk issues

Resolved Minor
April 22, 2024 - Started 8 months ago - Lasted about 4 hours
Official incident page

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Outage Details

The Service Desk's call software (as well as BFS, SFS, EdTech) is not functioning this morning and we are unable to take calls https://status.talkdesk.com/ If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Components affected
UC San Diego Phones and Voicemail
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 04/22/2024 07:04PM

ITS has confirmed that the issues affecting Talkdesk have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

INVESTIGATING 8 months ago - at 04/22/2024 03:30PM

The Service Desk's call software (as well as BFS, SFS, EdTech) is not functioning this morning and we are unable to take calls
https://status.talkdesk.com/
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

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