Outage in UC San Diego
Health Email account lockout
Resolved MinorIncident Report
ITS is investigating possible issues with Health users being locked out of their Health email accounts. These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the Health IS Service desk at https://3help.ucsd.edu, 3help@health.ucsd.edu or at (619) 543-4357 or Ext. 3-HELP.
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 09/19/2024 11:40PM
ITS has confirmed that the issues affecting Health email account access have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
MONITORING
over 1 year ago - at 09/19/2024 09:13PM
Health IS has implemented a fix for the issues with Health users being locked our of their Health email accounts. Please log out of Microsoft and restart your device, then try to access your email account again.
We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the Health IS Service desk at https://3help.ucsd.edu, 3help@health.ucsd.edu or at (619) 543-4357 or Ext. 3-HELP.
INVESTIGATING
over 1 year ago - at 09/19/2024 08:38PM
ITS is investigating possible issues with Health users being locked out of their Health email accounts. These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the Health IS Service desk at https://3help.ucsd.edu, 3help@health.ucsd.edu or at (619) 543-4357 or Ext. 3-HELP.
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