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This incident has been resolved.
ITS has identified the cause of issue and is working to implement a solution. The issue is not with our phone system. The issue is with the carrier, T-Mobile, and we are waiting for T-Mobile to update us on when the issue is resolved on their end.
Thank you for your continued patience as our team works to restore these services as quickly as possible. Additional updates and details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Some extensions at Moores Cancer Center are experiencing issues making and receiving calls to certain external numbers. Our team is actively investigating with our service provider. Updates will be provided as available.
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