Outage in UC San Diego

Email Issue

Resolved Major
March 19, 2025 - Started about 1 month ago - Lasted about 23 hours
Official incident page

Need to monitor UC San Diego outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including UC San Diego, and never miss an outage again.
Start Free Trial

Outage Details

Multiple departments are reporting errors in responding to emails with a bounce-back error. There is also a "Something went wrong" error when trying to login. ITS is currently investigating the issue. Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Components affected
UC San Diego Email
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/20/2025 04:04PM

ITS has confirmed that the issues affecting email have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

MONITORING about 1 month ago - at 03/19/2025 06:00PM

ITS has implemented a fix for the issues with email services. Emails should flow normally now. There may be some delay from emails that were initially sent during this outage from coming through. Any emails that were bounced during this outage will need to be resent.

We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

IDENTIFIED about 1 month ago - at 03/19/2025 05:46PM

ITS has identified the cause of issues with email services and is working to implement a solution.

Thank you for your continued patience as our team works to restore these services as quickly as possible. Additional updates and details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

INVESTIGATING about 1 month ago - at 03/19/2025 05:27PM

Multiple departments are reporting errors in responding to emails with a bounce-back error. There is also a "Something went wrong" error when trying to login. ITS is currently investigating the issue.

Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

Latest UC San Diego outages

Kultura access - about 13 hours ago
VPN Certificate Issues - 5 days ago

Real-time vendor status monitoring for IT and Ops teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3965 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook