Call Center Support Lines

ITS has confirmed that the issues affecting the call centers have been resolved. All support lines are operational. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

The call center support lines are back up. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

Our call center provider is continuing to investigate the issues with Call Center Support lines. The following lines may be completely unreachable when users attempt to dial:

- ITS Service Desk
- EdTech
- Finance Help Line
- International Services and Engagement Office (ISEO)
- IPPS
- Student Finance
- 1098T Tax Line
- Financial Aid and Scholarships

If you are unable to reach any of these offices via cell, we advise that you submit a ticket at support.ucsd.edu for the time being. We apologize for the inconvenience and thank you as the provider works to restore functionality for these services. Updates and additional details will be shared here as they become available.

If you notice any additional issues or impact, please contact the ITS Service Desk at https://support.ucsd.edu or support@ucsd.edu.

Various call center support lines around campus are currently experiencing issues. Users may experience calls dropping during this time when dialing the following lines:

- ITS Service Desk
- Classroom Support
- EdTech
- Finance Help Line
- International Services and Engagement Office (ISEO)
- IPPS
- Student Finance
- 1098T Tax Line
- Financial Aid and Scholarships

Thank you for your patience as the provider works to restore functionality for these services. Updates and additional details will be shared here as they become available.

If you notice any additional issues or impact, please contact the ITS Service Desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.