Outage in UC San Diego

Issue using VPN with Cox Internet

Resolved Minor
April 08, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

ITS is investigating possible issues with the VPN for users with Cox Internet Service. The VPN may be unavailable for Cox users during this time. Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Components affected
UC San Diego Network
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/08/2025 06:39PM

ITS has confirmed that the issues affecting the VPN have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

INVESTIGATING about 1 month ago - at 04/08/2025 04:40PM

ITS is investigating possible issues with the VPN for users with Cox Internet Service. The VPN may be unavailable for Cox users during this time.

Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

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