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Outage in UC San Diego

Canvas – Summer Session II 2025 Enrollments | Degradation

Resolved Minor
August 04, 2025 - Started 9 months ago - Lasted 1 day
Official incident page

Incident Report

Investigating - We are currently investigating an issue with Summer Session II 2025 course enrollments in Canvas. Some users may not see their enrolled courses reflected in Canvas, as expected. Our team is working to resolve the issue and restore enrollment data as quickly as possible. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Components affected
UC San Diego Academic Services

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 08/05/2025 06:43PM

ITS has confirmed that the issues affecting Summer Session II course enrollments in Canvas have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

MONITORING 9 months ago - at 08/04/2025 10:27PM

ITS has confirmed that the issues affecting Summer Session II 2025 Enrollments have been resolved. All impacted enrollments have been restored, and affected students should now see their courses as expected. We apologize for the disruption and appreciate your patience as we worked to address the issue.

IDENTIFIED 9 months ago - at 08/04/2025 06:58PM

We have identified a root cause affecting some Summer Session II 2025 course enrollments in Canvas. Any enrollments that were missing are currently in the process of being restored.

INVESTIGATING 9 months ago - at 08/04/2025 05:55PM

Investigating - We are currently investigating an issue with Summer Session II 2025 course enrollments in Canvas. Some users may not see their enrolled courses reflected in Canvas, as expected. Our team is working to resolve the issue and restore enrollment data as quickly as possible.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

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