Outage in UC San Diego

vpn.ucsd.edu Untrusted Server Message

Resolved Major

April 17, 2025 - Started 12 months ago - Lasted about 18 hours
Official incident page

Incident Report

ITS is investigating possible issues with connecting to vpn.ucsd.edu. These services may be slow or unavailable at this time. When connecting please try using "vpn-2.ucsd.edu" temporarily. Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

Components affected

UC San Diego Network

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 04/18/2025 04:00PM

ITS has confirmed that the issues affecting VPN have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

MONITORING 12 months ago - at 04/17/2025 11:59PM

ITS has determined that the issues with vpn.ucsd.edu are now resolved. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

INVESTIGATING 12 months ago - at 04/17/2025 10:11PM

ITS is investigating possible issues with connecting to vpn.ucsd.edu. These services may be slow or unavailable at this time. When connecting please try using "vpn-2.ucsd.edu" temporarily.

Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

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