Outage in UC San Diego

RedRock TutorTrac Application

Resolved Major
April 28, 2025 - Started about 1 month ago - Lasted 1 day
Official incident page

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Outage Details

UCSD users are unable to log into the application. The application does not appear to be redirecting properly to our SSO server for authentication at the moment. This has been raised as the highest priority issue with the vendor.
Components affected
UC San Diego Business Services
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/30/2025 02:56PM

ITS has confirmed that the issues affecting RedRock TutorTrac Application have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

INVESTIGATING about 1 month ago - at 04/28/2025 10:31PM

UCSD users are unable to log into the application. The application does not appear to be redirecting properly to our SSO server for authentication at the moment. This has been raised as the highest priority issue with the vendor.

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