Outage in UC San Diego
VPN Client Errors or Invalid user
MinorOfficial incident page
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Outage Details
Components affected
UC San Diego NetworkLatest Updates ( sorted recent to last )
We are continuing to investigate the VPN services. We do have a workaround for the issue. If you get the following error:
The VPN Pool you selected is invalid or you are not a member. Contact Admin support or retry
Our current workaround is to login by using the following format: username@general (example jsmith@general)
ITS is continuing to investigate the cause of issues with VPN Client. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
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