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Outage in UC San Diego

Kuali Research, Conflict of Interest and Protocols applications issue

Resolved Minor
May 07, 2025 - Started 11 months ago - Lasted about 8 hours
Official incident page

Incident Report

Kuali Research, Conflict of Interest and Protocols applications are experiencing a service interruption. The vendor is currently investigating the issue. These services may be slow or unavailable at this time, and users may experience difficulty using services and tools that make use of Kuali. Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at servicedesk@ucsd.edu or at (858) 246-4357.
Components affected
UC San Diego Business Services

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 05/07/2025 11:05PM

The vendor has confirmed that the issues affecting Kuali Research, Conflict of Interest and Protocols have been resolved. Thank you for your patience as we worked to restore service. If you notice any further issues or impacts, please contact the ITS Service desk at support@ucsd.edu or at (858) 246-4357.

MONITORING 11 months ago - at 05/07/2025 07:33PM

Monitoring - Kuali Research, Conflict of Interest and Protocols applications are experiencing intermittent service interruptions. The vendor has implemented changes to resolve the issues and we are monitoring performance. If you notice any further issues or impacts, please contact the ITS Service desk at support@ucsd.edu or at (858) 246-4357.

INVESTIGATING 11 months ago - at 05/07/2025 06:47PM

ITS is continuing to investigate Kuali Research, Conflict of Interest and Protocols applications are experiencing a service interruption. The vendor is currently investigating the issue. These services may be slow or unavailable at this time, and users may experience difficulty using services and tools that make use of Kuali. Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at servicedesk@ucsd.edu or at (858) 246-4357.

MONITORING 11 months ago - at 05/07/2025 04:25PM

Kuali Research, Conflict of Interest and Protocols applications are experiencing intermittent service interruptions. The vendor has implemented changes to resolve the issues and we are monitoring performance. If you notice any issues or impacts, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

IDENTIFIED 11 months ago - at 05/07/2025 03:44PM

Kuali Research, Conflict of Interest and Protocols services are experiencing degraded performance. The vendor is currently investigating the issue. These services may be slow or unavailable at this time, and users may experience difficulty using services and tools that make use of Kuali. If you must use these services, please save your work often. Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at servicedesk@ucsd.edu or at (858) 246-4357.

INVESTIGATING 11 months ago - at 05/07/2025 03:14PM

Kuali Research, Conflict of Interest and Protocols applications are experiencing a service interruption. The vendor is currently investigating the issue. These services may be slow or unavailable at this time, and users may experience difficulty using services and tools that make use of Kuali. Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at servicedesk@ucsd.edu or at (858) 246-4357.

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