Udemy experienced a 16.7-hour service disruption caused by a third-party AWS infrastructure issue involving datacenter overheating due to cooling system failure. Logged-in users encountered errors when trying to sign in or watch content, with degraded performance and intermittent errors throughout the incident. The issue was resolved once AWS restored their cooling systems and datacenter operations returned to normal.
The issue caused by a third-party infrastructure problem has been resolved. Systems are now back to normal, and services are running as expected.
We’ll keep monitoring closely, but things are looking good on our side.
We are seeing recovery in all impacted areas of our site. We are continuing to monitor for any further issues.
Amazon is starting to recover according to the latest updates, but we are seeing some elevated errors again. We are continuing to monitor.
Service disruption.
We are currently stable but still open to impact from the AWS issues. AWS is currently trying to restore a cooling system that caused an overheating event within the datacenter. Next schedule update is around 10pm PT.
You may see errors when trying to sign in or watch content.
It's still ongoing, we will share more updates as they come in.
Thank you for your patience.
We are currently experiencing service disruptions due to a third-party infrastructure issue. Some users may experience degraded performance or intermittent errors.
Current status:
We have identified the root cause and are working with our infrastructure provider to restore full service. We are seeing signs of recovery and expect continued improvement.
We apologize for the inconvenience and will provide updates as the situation progresses.
The issue has been identified and a fix is being implemented.
We are currently investigating an issue that may affect some logged-in users. Our engineering team is actively working to resolve it. We will provide updates as more information becomes available.
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with