Outage in UiPath

Orchestrator Degradation in India

Resolved Minor
April 15, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Automation Cloud customers may experience degraded functionality in the India region, specifically related to the 'role name' property displaying invalid or masked data (XXXX-FolderScope and XXXX-TenantScope) instead of the actual mixed role name. Our team has identified the root cause and is actively working on a fix.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 04/15/2025 04:01PM

We have verified the mixed roles migration status, assignments, and role names currently displayed, and can confirm that all elements are consistent with expected configurations.

IDENTIFIED about 2 months ago - at 04/15/2025 03:34PM

Role Names have been properly updated to their expected value (Robot-FolderScope, Robot-TenantScope, or similar depending on customer's configuration). We are currently verifying to ensure there are no other issues and will provide updates shortly.

IDENTIFIED about 2 months ago - at 04/15/2025 02:17PM

Automation Cloud customers may experience degraded functionality in the India region, specifically related to the 'role name' property displaying invalid or masked data (XXXX-FolderScope and XXXX-TenantScope) instead of the actual mixed role name. Our team has identified the root cause and is actively working on a fix.

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