Outage in UiPath

Extended Languages OCR capabilities are degraded in US

Resolved Major
May 03, 2025 - Started 21 days ago - Lasted about 5 hours
Official incident page

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Outage Details

The issue is caused by a degradation in our upstream service provider, we are working with them to get it resolved
Components affected
UiPath Document-Understanding
Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 05/03/2025 08:38AM

This incident has been resolved.

MONITORING 21 days ago - at 05/03/2025 08:24AM

Fix has been implemented and we have been monitoring the results.

IDENTIFIED 21 days ago - at 05/03/2025 06:49AM

The upstream service provider has identified the root cause and is actively working on a fix.

INVESTIGATING 21 days ago - at 05/03/2025 05:33AM

We are continuing to investigate this issue.

INVESTIGATING 21 days ago - at 05/03/2025 04:04AM

The issue is caused by a degradation in our upstream service provider, we are working with them to get it resolved

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