US - Cloud Robots VM - 3rd party service provider outage

The issue has been resolved

We are continuing to follow the cloud provider's outage until it is fully resolved.

We are continuing to follow the cloud provider's outage until it is fully resolved.

While we are not seeing any more impact on Cloud Robot VMs, we are continuing to follow the cloud provider's outage until it is fully resolved.

We are seeing the remaining VMs recover, we will monitor to ensure there is no regression

The cloud service provider is still actively working on completing their mitigation efforts

Some VMs have still not recovered, and the cloud service provider is still actively working on completing their mitigation efforts

The cloud service provider has applied mitigations and is starting to see improvements from their end. We are monitoring our services to ensure they are recovering as well.

The cloud service provider has identified the issue and started applying a mitigation, we are continuing to follow up with them for more updates. We do not have an ETA for when the mitigation will be completed yet.

We are still awaiting further details from the cloud service provider. We are exploring failover options as well

The upstream Cloud provider has confirmed an outage impacting VMs for Cloud Robots VM in the US and Delayed US regions
Impact: Users may be unable to start robots
Next update: We are working with the provider to understand mitigation timelines.