This incident is now resolved. The status sync issue is fixed and the backlog of stuck tasks has been completely cleared.
The remediation effort has successfully completed, and previously stuck workflows have been updated to reflect their correct status. New Agent tasks continue to process normally. We are now monitoring the system to ensure complete stability across all regions before marking this incident as resolved.
The cleanup effort is nearing completion, with the vast majority of affected tasks now reflecting their correct status. We are continuing to process the small remaining backlog of "InProgress" workflows and will update you shortly.
We are still actively working to correct the statuses of the remaining affected Agent tasks. The cleanup process is ongoing, and we will keep you informed as we make further progress. Thank you for patience.
We have deployed a mitigation for this issue. Newly initiated Agent tasks via Maestro are now correctly reporting their completion statuses. However, our engineering team is still actively working on correcting the status of existing workflows that were impacted and remain stuck in "InProgress." We will provide another update once this effort is complete.
We have identified an issue affecting status reporting for Agent tasks started via Maestro. These tasks may appear stuck in "InProgress" even after completing successfully. This issue is impacting all regions. We are currently working on a resolution and will provide an update shortly.
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