Outage in UiPath
Robot allocation changes not reflected in Orchestrator
Resolved MinorIncident Report
Summary AI Generated
Robot allocation changes made at the tenant level were not appearing in UiPath Orchestrator due to message throttling caused by exceeded storage quotas from accumulated stale subscriptions. The issue was resolved by cleaning up the stale duplicate subscriptions and restoring message delivery. The service was fully restored after 23 minutes with robot allocations now propagating correctly to Orchestrator.
We identified an issue where robot allocations made at the tenant level were not being reflected in Orchestrator. The root cause was traced to messages throttling caused by exceeded storage quotas. Stale duplicate subscriptions with no active consumers had accumulated unread messages, exhausting the storage limit and blocking new message delivery.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 05/26/2026 01:51PM
The issue has been fully resolved and service is back to operational.
MONITORING
2 days ago - at 05/26/2026 01:46PM
The stale subscriptions have been cleaned up and message delivery has been restored. Robot allocation changes are now propagating to Orchestrator as expected. We are actively monitoring the system to ensure stability and confirm no further throttling occurs.
IDENTIFIED
2 days ago - at 05/26/2026 01:30PM
We identified an issue where robot allocations made at the tenant level were not being reflected in Orchestrator. The root cause was traced to messages throttling caused by exceeded storage quotas. Stale duplicate subscriptions with no active consumers had accumulated unread messages, exhausting the storage limit and blocking new message delivery.
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