Outage in UiPath
US- Orchestrator - Intermittent errors and degraded performance in Orchestrator
Resolved MinorIncident Report
Summary AI Generated
UiPath Automation Cloud experienced intermittent slowness and errors in the East US region for approximately 1.5 hours, affecting a subset of organizations. Users encountered Orchestrator UI pages failing to load and robot operations such as queue transactions and session starts timing out. The issue was resolved by applying a capacity increase to the affected database infrastructure, after which error rates and latency returned to normal levels.
We are investigating reports of intermittent slowness and errors affecting a subset of organizations in the East US region of Automation Cloud. Affected users may see pages in the Orchestrator UI fail to load (for example, the Jobs page returning "An error has occurred"), and robot operations such as queue transactions and session starts may intermittently time out. We will provide an update as soon as more information is available.
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 10/07/2026 07:06PM
We have the issue in the East US region and error rates and latency returned to normal levels.
MONITORING
9 days ago - at 10/07/2026 06:13PM
We have applied a capacity increase to the affected database infrastructure in the East US region and error rates and latency returned to normal levels. We will provide an update as soon as more information is available.
INVESTIGATING
9 days ago - at 10/07/2026 05:37PM
We are investigating reports of intermittent slowness and errors affecting a subset of organizations in the East US region of Automation Cloud. Affected users may see pages in the Orchestrator UI fail to load (for example, the Jobs page returning "An error has occurred"), and robot operations such as queue transactions and session starts may intermittently time out. We will provide an update as soon as more information is available.
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