Starting at 10:24 UTC on October 22, 2026, UiPath's Intelligent Experience Platform (IXP) experienced an 8-hour outage affecting customers in the Australia region, where requests using the Gemini 2.5 Flash model were failing. An initial fix was deployed but the service degraded again, requiring Google's direct involvement to investigate and resolve the underlying issue. The incident was fully resolved by 21:02 UTC, with all other models and data residency requirements remaining unaffected throughout.
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Issue is resolved from Google.
We are observing improvements on Gemini 2.5 Flash traffic. We are monitoring a possible fix from Google.
We've contacted Google Support, and they've started investigating on their end. We'll keep monitoring and share updates as we have them.
Following initial recovery, the service has degraded again. We are investigating and working towards a resolution. We will provide further updates as they become available.
A fix has been deployed and the service is recovering. We are monitoring the system to ensure full recovery. Further updates will be shared soon
We have identified an issue affecting IXP for customers hosted in the Australia region. Since 10:24 UTC, requests that use the Gemini 2.5 Flash model are failing in the region. Other models are not affected. Customer data continues to be processed only within Australia.
We are working with Google to restore service
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