Outage in UKG

[Staging EU] Incident on the People Assist application // Incident sur l'application People Assist

Resolved Major

May 28, 2024 - Started over 1 year ago - Lasted 1 day
Official incident page

Incident Report

We are currently experiencing an incident with our product People Assist. We work to identify the cause. Nous constatons actuellement un incident sur notre produit People Assist. Nos équipes techniques sont mobilisées afin d'en déterminer la cause.

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 05/29/2024 09:13AM

The incident that impacted our European Staging servers and prevented manager profiles from accessing the interface is now over. We apologize for any inconvenience caused.

//

L'incident ayant impacté nos serveurs de Staging Européen et empêchant les profils gestionnaires d'accéder à l'interface est à présent terminé. Nous vous prions de nous excuser pour la gêne occasionée.

INVESTIGATING over 1 year ago - at 05/28/2024 08:59AM

We are currently experiencing an incident with our product People Assist. We work to identify the cause.

Nous constatons actuellement un incident sur notre produit People Assist. Nos équipes techniques sont mobilisées afin d'en déterminer la cause.

Latest UKG outages

[EU] Slowdowns on European production platforms // Ralentissement sur les plateformes de production européennes - over 1 year ago

[Staging] Partial outage on SFTP service // Service SFTP indisponible - over 1 year ago

[EU Servers] Degraded performances // [Serveurs Européens] Performances dégradées - over 1 year ago

[Europe] eSignature wrongly reporting 404 errors via API on existing signature processes // eSignature retourne une erreur 404 par API lors de la récupération des détails des processus de signature existants - over 1 year ago

[US, ATL, TOR] Delays for Document Migration process - over 1 year ago

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