Outage in UKG

[Prod-ATL] - Degraded performance is seen on the Document Manager platform // [Prod-ATL] - Des performances dégradées sont observées sur la plate-forme Document Manager

Resolved Minor
May 29, 2024 - Started about 1 month ago - Lasted about 16 hours
Official incident page

Need to monitor UKG outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including UKG, and never miss an outage again.
Start Free Trial

Outage Details

An issue has been identified with Document manager impacting performance and causing a partial outage with document generation and signatures. A fix has been identified and will be monitored during recovery. // Un problème a été identifié avec le gestionnaire de documents, affectant les performances et provoquant une panne partielle de la génération et des signatures de documents. Un correctif a été identifié et sera surveillé.
Components affected
UKG Smart Document Generation UKG eSignature UKG Document Manager Core
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 05/30/2024 09:48AM

No new errors have been detected since the fix was deployed, so this incident is now considered closed. We apologize for any inconvenience caused.

//

Nous n'avons pas constaté de nouvelles erreurs depuis le déploiement du correctif, cet incident est donc considéré comme terminé. Nous vous prions de nous excuser pour la gêne occasionnée

MONITORING about 1 month ago - at 05/29/2024 05:38PM

An issue has been identified with Document manager impacting performance and causing a partial outage with document generation and signatures. A fix has been identified and will be monitored during recovery.

//

Un problème a été identifié avec le gestionnaire de documents, affectant les performances et provoquant une panne partielle de la génération et des signatures de documents. Un correctif a été identifié et sera surveillé.

Latest UKG outages

[Staging EU] Partial Outage / Incident Partiel Document Manager - Smart Document Generation - 12 days ago
[EU] Incident on document upload and download // Incident sur le téléchargement et l'envoi de documents - about 1 month ago
[Staging EU] Incident on the People Assist application // Incident sur l'application People Assist - about 1 month ago
[EU] Document Manager and People Assist are unavailable // Document Manager et People Assist sont indisponibles - about 2 months ago
[PROD-US, EU, Tor] Advanced Analytics Looker is currently down for Prod US, EU and TOR environments // Les analyses avancées affectant Statistics et Looker sont actuellement indisponibles pour les environnements de prod US, EU et TOR. - about 2 months ago

Never miss a vendor outage again

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3194 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE