Outage in Ultimate AI

Livechat Api Degraded Performance

Resolved Minor
August 11, 2023 - Started over 1 year ago - Lasted about 6 hours
Official incident page

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Outage Details

We have noticed that Live Chat Status page has started reporting Degraded Performance , We will be monitoring their status page and keep you posted.
Components affected
Ultimate AI LiveChat.com CRM Integration Ultimate AI LiveChat API
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/11/2023 09:20PM

A fix has been applied on and Live chat status i.e. https://status.livechat.com/ report all system operational.

MONITORING over 1 year ago - at 08/11/2023 08:08PM

We continue to monitor the status page of Live Chat i.e. https://status.livechat.com/ it still shows Degraded Performance. We continue to monitor the situation and keep you posted.

MONITORING over 1 year ago - at 08/11/2023 07:15PM

We see the Live Chat API responding in our systems . However the live chat status page i.e. https://status.livechat.com/ still shows degraded performance. We continue to monitor the situation and keep you posted.

IDENTIFIED over 1 year ago - at 08/11/2023 06:38PM

We continue to monitor Live Chat status page , It still reports degraded performance for Live Chat API on this page https://status.livechat.com/ . We will keep you posted.

IDENTIFIED over 1 year ago - at 08/11/2023 06:08PM

We continue to monitor Live Chat status page , It still reports degraded performance for Live Chat API on this page https://status.livechat.com/ . We will keep you posted.

IDENTIFIED over 1 year ago - at 08/11/2023 05:24PM

We continue to monitor Live Chat status page , It still reports degraded performance for Live Chat API on this page https://status.livechat.com/ . We will keep you posted.

IDENTIFIED over 1 year ago - at 08/11/2023 04:37PM

We continue to monitor Live Chat status page , It still reports degraded performance for Live Chat API on this page https://status.livechat.com/ . We will keep you posted.

IDENTIFIED over 1 year ago - at 08/11/2023 04:11PM

We continue to monitor Live Chat status page , It still reports degraded performance for Live Chat API on this page https://status.livechat.com/ . We will keep you posted.

IDENTIFIED over 1 year ago - at 08/11/2023 03:47PM

We continue to monitor Live Chat status page , It still reports degraded performance on this page https://status.livechat.com/ . We will keep you posted.

IDENTIFIED over 1 year ago - at 08/11/2023 03:31PM

We have noticed that Live Chat Status page has started reporting Degraded Performance , We will be monitoring their status page and keep you posted.

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