Outage in Ultimate AI
Some bots are not receiving messages
Resolved Major
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Outage Details
Components affected
Ultimate AI Zendesk Support Automation Ultimate AI Giosg Automation Ultimate AI LiveChat.com CRM Integration Ultimate AI Zendesk Chat Ultimate AI Salesforce Ultimate AI Freshchat Ultimate AI SunshineLatest Updates ( sorted recent to last )
We have resolved the incident and all services should have returned to normal operations.
We have identified the root cause of the issue and will be testing the solution shortly.
We are currently investigating an issues of some bots not receiving messages. The problem seems to affect a small part of overall production bots.
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