Dashboard not available & ai agents not responding

This incident has been resolved.

All services should be back to normal. We continue to monitor.

AI Agents are operational again, we have identified a partial outage still only in the Salesforce integration.

AI Agents are operational again.
Some users still experience issues when logging into the dashboard - we are investigating.

We are continuing to monitor for any further issues.

We have rolled back latest deployment, services are operational again.
We continue to monitor.

Users experience issues logging into dashboard.
We noticed that ai agents encounter issues responding to messages.